DACHSER Hong Kong provides tailored sea import solutions to a leading building services company
In the bustling metropolis of Hong Kong, DACHSER has been addressing logistics challenges of customers from a wide spectrum of industries. Recently, DACHSER Hong Kong has provided customized logistics solutions to a leading company serving the building services and infrastructure markets.
The customer, headquartered in the dynamic hub, sources materials from around the globe, including Australia, Germany, and China, to meet the region's building needs and serves as distributors for over 20 global construction material brands.
It’s journey with DACHSER started in 2022, when challenges loomed on the horizon to ship building materials from Germany to Hong Kong. Space constraints and demurrage charges threatened to disrupt the course. Yet, DACHSER's logistics experts, like seasoned captains, charted a course toward tailored solutions of sea imports. The team meticulously selected carriers and engaged with shippers, navigating through the supply chain storm to ensure a safe arrival of goods. The maiden voyage was a success – 10 TEUs of building materials safely docked in Hong Kong.
Encouraged by this milestone, DACHSER remained resolute in their pursuit of excellence. In 2023, the logistics service provider returned to the customer with an even more ambitious proposal.
Confronting the Tides of Challenges
The sea import operations were far from serene. In Germany, loading slots were rare, and demurrage charges cast a shadow of concern. The countdown from container yard (CY) open to estimated time of departure (ETD) was a mere seven days, creating a whirlpool of uncertainty.
“DACHSER is honored to be selected once again by the customer. This project reflects our strong commitment to delivering comprehensive logistics solutions that address our customer’s unique requirements on supply chain optimization, reliability, efficiency and operational excellence,” said Marcel Schmidt, Managing Director of Air & Sea Logistics Hong Kong.
The team's aim was to streamline operations, ensuring smooth sailing through the sea of challenges with better choices of carriers and unwavering support for origin trucking arrangements.
DACHSER's Tailored Solutions - Navigating the Storm
DACHSER took charge, crafting a comprehensive solution that met every need. Multiple carrier options were laid before the customer, ensuring they could select the perfect vessel to meet their estimated time of arrival (ETA) requirements. Communication became the anchor that held the supply chain together, securing loading slots. As soon as booking confirmations arrived, the team sprang into action, orchestrating loading at the shipper's facilities like a well-practiced symphony, eliminating delays.
By the midsummer of 2023, DACHSER had orchestrated the seamless movement of dozens of TEUs from Germany to Hong Kong. The demurrage costs had been slashed, predictability restored, and operational efficiency soared. In a world where time is money, DACHSER had delivered efficiency and cost-effectiveness with unparalleled precision.
Through this partnership, DACHSER proved its unwavering commitment to creating logistics solutions, addressing challenges and enhancing operational efficiency of sea import for the customer. The collaboration also underscored DACHSER as a reliable logistics partner in the field of global sea freight.