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Track & Trace


News 30.03.2020
DACHSER helps in the fight against COVID-19

DACHSER Air & Sea Logistics has transported 3.25 million face masks from Mexico to Germany. There, DACHSER Road Logistics delivered them to various hospitals.

Market Information 18.03.2020
Fundamental measures to cope with the current COVID-19 situation

After numerous countries have imposed restrictions on public life and some have closed their borders (currently for passenger transport), we are confronted with a number of challenges as a result of the current corona situation. Due to accompanying restrictions to contain the spread of the virus, DACHSER is faced with delivery restrictions in regions or recipient groups (e.g.: catering and retail trade with the exception of essential goods). We are therefore dependent on the support of our customers.

We ask our customers only to hand over consignments for transport where it can be guaranteed that the goods will be accepted by the recipient. If we are unable to deliver consignments due to restrictions in the destination area or closure of a business, we will return consignments already accepted for a fee so that they can be returned to the sender's care as quickly as possible.  Further shipments to these areas or to final recipients will then no longer be accepted. This serves to avoid idle times and thus damage risks in the interest of all.

Of course we also offer individual possibilities of interim storage in contract logistics if required. For the reservation of storage capacities we ask our customers to contact us. We regret the inconvenience this may cause, but we consider it our duty to point out possible scenarios.

Our teams worldwide will stay in contact with our customers. If you have any questions, please do not hesitate to get in touch with your contact at the relevant DACHSER branch to discuss your particular situation and make further arrangements for your freight shipments.

All news on the current situation can be found on our respective DACHSER country websites.

News 16.03.2020
DACHSER adding new route for its charter services to cover America

As a response to the disruptions in the supply chain, due to the cancelation of commercial airline space, following the travel ban from Europe, DACHSER Air & Sea Logistics is adding to its existing charter service a new route between Chicago and Frankfurt.

Market Information 16.03.2020
COVID-19 pandemic: Impact on operational processing in the USA

As can already be seen from various press releases, the US authorities have enforced a ban with effect from 13 March 2020, 23:59 h, which prevents all entries from Europe into the United States, in addition to the already existing entry ban for visitors from several Asian countries.

This leads to a large number of flight cancellations on routes between Europe and the United States. However, the affected passenger routes also represent a significant portion of the available cargo capacity and therefore there is a massive impact on available cargo space and freight rates.

Our team of experts continues to work hard on alternative options and routes that will allow us to carry urgent cargo and we are committed to providing our customers with priority access to available capacity. As with the successful implementation of our charter program between China and Germany, we are now exploring similar solutions for transportation between Germany and the USA.

Our teams around the world will stay in touch with you, but please do not hesitate to get in touch with your contact at the respective DACHSER branch to discuss your particular situation and make further arrangements for your freight shipments.

Market Information 15.03.2020
Statement on the current situation in regard to the spread of the COVID-19 virus

With this announcement, DACHSER is providing information on action to be taken to prevent the spread of the COVID-19 virus (also known as the coronavirus) within the DACHSER organization and in regard to the current status of operational activities as well as any possible impacts on our customers’ shipments.

In view of the current situation, specific guidelines for conduct and precautions have been rolled out within the global DACHSER organization. The actions to be taken include the establishment of a central reporting management system, regular assessment of the situation, and definition of additional action according to the situation. The relevant activities were also expanded and intensified on the basis of the existing hygiene management in the various areas (human resources, operational, and process hygiene).

In addition to these actions taken internally, DACHSER is complying with all current official regulations and taking appropriate precautions. In the event of restrictions applicable to individual locations, action plans are ready to be implemented in order to ensure that our network can continue to operate.

To enable a smooth process, we depend on being able to work together with all parties involved in the supply chains, including cooperation with truck drivers so that they will also be able to comply with increased hygiene regulations. We also fully integrated the drivers into our hygiene management and provided hand disinfectants at all locations.

We are doing everything possible to maintain our customers’ supply chains and prevent delays in shipments. If supply chains are to be affected in any way by checks, controls, flight cancellations, or the like, we will work to find alternative ways to ship the goods. We would also like to point out that the delivery times for consignments could be extended. However, the measures we have taken so far make us feel well equipped to deal with the current situation.To make this possible, it is essential that we maintain close coordination with our customers.

If you have any questions about your freight, please get in touch with your local point of contact at the respective branch of DACHSER.

News 11.03.2020
DACHSER is expanding premium charter flight rotation to and from China

DACHSER Air & Sea Logistics is starting the next wave of its charter flight rotation service to China and back. The charter route has initially been scheduled to operate from mid-March to the end of the month.

News 11.03.2020
The new DACHSER magazine is here!

Champagne—there’s virtually no other drink in the world that exudes as much charm, luxury, and joie de vivre. And it’s not just the production of this top drop that calls for great care. Transporting it from the vineyard to the shelf or to an exclusive event requires top-quality logistics.

News 10.03.2020
DACHSER at Air Cargo India 2020

Organized by Meese Munchen and the international air cargo news publication STAT trade times the 8th edition of the air cargo event was focused on “building resilience” in the air cargo industry. The event, which took place at Grand Hyatt Mumbai on February 25-27, was also supported by DACHSER India as one of the sponsors.

Market Information 03.03.2020
COVID-19: updates on DACHSER’s operations in China and Korea

We would like to inform you about the latest update on the market situations and current status of DACHSER’s operations in China and South Korea.


All DACHSER branches in China are open except Wuhan. Starting from March 2, most branches are operating with full teams, but the operations are not resuming to full capacity, as the local market conditions are still very challenging with shortage of labor and traffic controls. Domestic trucking remains a major issue.

General status in China

Factories are slowly picking up with their productions. Compared with last week, more factories have resumed work, but production is not up to 100% normal, while some of the factories are either still closed or operating with skeleton staffing. Generally, all businesses are gradually resuming. In many locations, authorities only allow a limited number of staff to enter the premises to prevent workplace infection. Therefore, most of the enterprises are operating with skeleton staffing, and have part of their employees working from home, if applicable. Employees who returned from the Hubei province are required to stay in quarantine for 14 days before returning to workplace. This quarantine restriction also applies to truck drivers.

DACHSER branches in China

  • All DACHSER branches except Wuhan are open and resumed business. Wuhan is closed until further notice.
  • A few DACHSER branches are operating with skeleton staffing due to local authorities’ preventive measures.
  • Employees, if not in the office, are working from home to keep the operations ongoing.
  • There are delays in some processes, as most of the units in the supply chain within China are not functioning in full capacity.

Transport logistics in China

While we are trying our best to keep your supply chain as smooth as possible, please consider that other units in the supply chain did not resume full capacity yet. Carriers and terminals are gradually resuming operations with skeleton staff. Delays and other operational issues are expected.


  • Lack of truckers is currently the major issue in China.
  • Inter-cities and inter-provinces trucking are especially challenging due to heavy regulations on road, making road journeys heavily delayed.


  • Rail carriers resumed to work from March except Wuhan and Yiwu, total capacity is higher compared with February.
  • Rail terminals are operating (except Wuhan) overtime to achieve higher volume of container handling.
  • Customs are operating except Wuhan.
  • FCL service on pre/on-carriage has resumed.
  • FTL service is available.
  • LTL service is available for some districts.


  • Airlines increased freighters from China as factories has gradually resuming production.
  • Capacity is still an issue since many of the airlines suspended passenger flights.
  • It is expected that space will get tighter towards end of March as factories production is ramping up.


  • Shortage of truckers and equipment
  • Carriers have reduced sailings to and from China.
  • Westbound: Cargo volume is recovering as more factories are resuming production; backlog is expected once the factories are fully operative, leading to shortage of truckers and space.
  • Eastbound: Intense space shortage
  • Ocean terminals are operating, except Wuhan.

South Korea

Overall, the factories are open and operating normally except in Daegu where some factories are closed because their staff was infected with the virus. Business are mostly not affected, some enterprises including some of the carriers are having special working arrangement such as implementing flexible working hours or allowing staff to work from home.

DACHSER branches in South Korea

All DACHSER branches in Korea are currently open. To protect the safety of our staff, employees are asked to work from home whenever applicable. The operations teams are working on shift in the office at flexible hours to keep our service delays to minimal.

Transport logistics in South Korea


  • Intra-Asian flag carriers have suspended passenger flights to and from South Korea. Therefore more than 50% of the capacity is reduced.


  • Currently there are no major impacts except blank sailing.

Domestic trucking:

  • Minor delays for pick-up and delivery especially to and from Daegu due to road restrictions and preventive measures, no major issues at other places with in South Korea.

 At DACHSER, we have contingency measures in place and will offer you the best alternative solutions to keep your supply chain running in case any shipment is affected. We will keep our customers updated with the latest information on the current situation. Should you have any concerns and/or queries, please feel free to contact your local DACHSER representative.

News 02.03.2020
Shipping cars from Thailand to Bangladesh

DACHSER has recently completed the first batch of a Roll-on/ Roll-off (RoRo) shipment: 40 out of 270 cars were transported by vessel from the manufacturer in Thailand to the dealer in Bangladesh.

Latest news about coronavirus

All news and updates about Coronavirus.

Use our link to find out everything about the measures within the DACHSER organization. We will also keep you up to date on the possible effects on operational activities.


DACHSER Asia Pacific facts (as of 2018)

Annual sales