The corona pandemic has posed and continues to pose major challenges for DACHSER Food Logistics. During the shutdown in March, the company succeeded in maintaining its ability to deliver without interruption, thus making an important contribution to supplying the population.
During this challenging period, the system relevance was thus demonstrated without any restrictions for the suppliers. The weeks of March were characterized by extreme daily fluctuations and peaks in volume, which DACHSER Food Logistics normally only experiences before Christmas: kilometre-long traffic jams at border crossings, long waiting times at retail warehouses and drastic restrictions for drivers on suppliers' premises or when unloading at the recipient addresses. The extreme slump in the catering and wholesale sales channels has also led to a considerable under-utilisation of the small vehicle fleet.
Positive customer feedback motivates
The Business Line has received letters of thanks or verbal praise from many customers for its reliability during these challenging times. "We are very pleased and extremely proud of this, because such gestures testify to a high level of appreciation and customer satisfaction," says Alfred Miller, Managing Director DACHSER Food Logistics. "They also encourage us not to slacken our commitment. We will continue to offer our customers the best possible service in future and help them to revitalize their distribution channels".
During the dry spell of the past few weeks, DACHSER Food Logistics has kept its fleet capacities fully operational for the post-Corona period. Alfred Miller: "We are prepared and look forward to continuing to work in partnership with our customers".